Terms & Conditions
Plain-language terms for working with Starmaker Marketing. Effective September 15, 2026.
These terms keep things clear between you and Starmaker Marketing (operated by VP Etc, Inc., Bruno, Minnesota). By purchasing our services or subscribing to one of our plans, you agree to them. We wrote them to be read, not skimmed past — if anything is unclear, email joel@starmakermarketing.com and we will give you a straight answer.
1. Our services
Starmaker Marketing provides website design and development, website care and hosting arrangements, search engine optimization (SEO) plans, and a website accessibility subscription. The specifics of what is included in your project or plan are those we agree on with you in writing (a proposal, an order, a checkout page, or plain email).
2. Payments and billing
Card payments are processed by Stripe, our payment processor — we never see or store your full card number. Recurring plans are charged automatically to the card you provide, at the interval shown when you sign up (for example, monthly or yearly). If a charge fails, we will let you know and retry before pausing the service.
3. Subscriptions, renewal, and cancellation
Subscription plans (including the website accessibility plan at $14/month or $120/year) renew automatically until canceled. You can cancel at any time with one email to joel@starmakermarketing.com — no phone calls, no hoops. Cancellation stops future charges; your service continues through the period you have already paid for.
Payments already processed are not refunded unless we got something wrong on our end or the law requires it. If you believe a charge is mistaken, tell us — we would rather fix it than argue about it.
4. About our accessibility services
Our accessibility subscription adds assistive tools and features to your website and reflects a visible, good-faith commitment to serving every visitor. Accessibility is an ongoing practice, not a switch: no tool or service — ours included — can guarantee that a website is fully compliant with the ADA or WCAG, or that it will never draw a legal claim. We do not provide legal advice; for legal questions about your obligations, consult your attorney.
5. Your content and responsibilities
When you supply text, images, logos, or other material for your website, you confirm you have the right to use it. You are responsible for the accuracy of claims made about your own business. We will flag anything we notice that looks risky, but final responsibility for your content rests with you.
6. Ownership
When your project is paid for, the website content and design produced for you are yours to use. Tools, frameworks, and processes we developed independently remain ours, so we can keep using them to serve other clients. Third-party components (themes, plugins, stock imagery) remain governed by their own licenses.
7. Third-party services
Websites depend on services we do not control — hosting infrastructure, payment processors, plugins, email delivery, search engines. We choose reputable providers and configure them carefully, but we are not responsible for their outages, changes, or decisions.
8. Limitation of liability
Our services are provided with skill and care, but without warranties beyond what these terms state. To the fullest extent permitted by law, our total liability for any claim connected to our services is limited to the amount you paid us for the service in question during the twelve months before the claim arose. We are not liable for indirect losses such as lost profits or lost data.
9. Ending an engagement
Either of us can end an ongoing service arrangement with written notice. You keep what you have paid for; we will hand over your website materials in a usable form and part on good terms.
10. Governing law
These terms are governed by the laws of the State of Minnesota. Any disputes will be handled in Minnesota courts.
11. Changes to these terms
We may update these terms from time to time; the effective date above always reflects the current version. Material changes to a subscription's terms will be communicated before your next renewal.
12. Contact
Starmaker Marketing · VP Etc, Inc.
50539 Friesendahl Rd, Bruno, MN 55712
(612) 200-1055 · joel@starmakermarketing.com
See also: Privacy Policy · SMS Terms